As a result of our cooperation, we process information about you.

This privacy policy describes how we process your personal data.

The guidelines for our processing of personal data are found in the EU's Data Protection Regulation ("GDPR" - 2016/679) and the Danish Data Protection Act, both of which came into force on 25 May 2018.

1. Data controller
The legal entity responsible for the processing of your personal data is:

iTOOLS I/S
CVR no. DK 34 22 06 62
Skovdalsvej 4
8300 Odder
Denmark
al@itools.dk
+45 53 53 33 15

2. Purpose - Use of personal data
We use your personal data for the following purposes:
We process your personal data as part of the customer relationship and/or as a result of our collaboration. 

3. Categories of personal data
We process the following categories of personal data about you:

General personal data: General information such as name, address, contact data, CVR no., publicly available information about the company's operations, production conditions, ownership, finances, account number, etc., which we process.

4. Grounds for Processing
We process your personal data as described above based on the following grounds:

In order to be able to fulfill our contract, cooperation agreement, etc.
In order to comply with applicable legislation.
If it follows from a sufficiently legitimate interest.
If we have obtained consent to process the information.

5. Storage of personal data
The personal data we collect in connection with the customer and/or collaboration relationship will be stored physically and/or electronically.

Your information will be stored securely and confidentially. Only persons with a legitimate need have legal access to your personal data. 

Upon termination of the customer or collaboration relationship, we will decide to what extent your information must be deleted. As a starting point, your personal data will be stored for 5 years after the end of the customer or collaboration relationship, and will then be deleted without undue delay at the end of the year. If the legislation exceptionally provides a basis for longer storage, this can take place. 

6. Sources
We collect personal data from the following sources:

Directly from you, including your company's website
Public authorities, e.g. the VAT Register
Publicly available company data portals

7. Disclosure of your personal data
We may pass on your personal data to third parties who assist us in handling our administration, e.g. payroll administration, bookkeeping, hosting of IT systems, etc.

We also pass on your personal data to relevant public authorities to the extent that we are obliged to do so. 

8. Information security
We do our utmost to protect iTOOLS and our customers and business partners against unauthorized access, modification, publication or destruction of personal data that we store.

We have implemented the following organizational and technical measures in general in iTOOLS

Antivirus on all IT systems that process personal data
Backup of all IT systems that process personal data
Use of industry-typical IT systems for processing activities
Access restriction to personal data, so that access is only given where necessary.
Data processing agreements with suppliers who process personal data on iTOOLS' behalf.
Guidance on secure processing of personal data and information assets for personnel with access to information systems.
Implementation of risk assessment and documentation of all systems that process personal information to ensure a stated reason for the security level of personal data processing in iTOOLS.

9. Compliance and cooperation with authorities
We regularly review our compliance with our own personal data policy. We also comply with several other internal IT security policies. If we receive formal written complaints, we undertake to contact the sender to follow up on the complaint. We also undertake to cooperate with the relevant legislative authorities, e.g. The Danish Data Protection Authority, to resolve complaints about the transfer of personal data that we cannot resolve directly with our customers/collaborators. 

10. Changes
Our personal data policy may change from time to time. We do not limit your rights under this privacy policy without your express consent. Any changes to this privacy policy will be indicated on the itools.dk website, and if significant changes occur, we will draw attention to them in a more conspicuous way (for certain changes, we will e.g. inform about changes by e-mail). 

11. Your rights
You have the following rights:

You have the right to request access, correction or deletion of your personal data.
You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted.
If the processing of your personal data is based on your consent, you have the right to revoke your consent at any time. Your revocation will not affect the lawfulness of the processing carried out prior to your revocation of your consent.
You have the right to receive the personal data that you have provided yourself in a structured, commonly used and machine-readable format (data portability).
You can always submit a complaint about the processing of your personal data to a data protection supervisory authority, e.g. The Norwegian Data Protection Authority.
You can make use of your rights by contacting Online Manager Anna Larsen at the following e-mail al@itools.dk, after which your inquiry will be handled manually.

We may refuse requests that are unreasonably repetitive, require a disproportionate amount of technical intervention (e.g. developing a new system or significantly changing an existing practice), affect the protection of others' personal information, or something that would be extremely impractical (e.g. eg requests for information held as backups).

If we can correct information, we will of course do this free of charge, unless it requires a disproportionate amount of effort. We strive to maintain our systems in a manner that protects information from erroneous or malicious destruction. When we delete your personal data from our systems, it is therefore possible that we cannot always delete associated copies from our archive servers immediately.

There may be conditions or limitations to these rights. It is therefore not certain that you, for example, have the right to data portability in the specific case, or that your objection is met - this depends on the specific circumstances in connection with the processing activities.

This personal data policy was last updated: 19/11 2024

Kind regards 

Anna Larsen 

  iTOOLS I/S